YBS Your Society - How to contact us

Your Society
- Contact us

Contact us

Choose one of the options below to contact us or receive more information.

Request a leaflet or an application form to be sent to you by post.
Use our Branch finder to find your local branch or agency.
Check the map and directions to our Head Office
Contact our Corporate Affairs Department for media enquiries.
Find your nearest LINK cash point machine.
Email us with any questions or queries.
Give us your feedback in Have your say.

Or simply call us by using one of our helpline numbers below. All calls are charged at lo-call rates.

Type of enquiry	Phone numbers	Opening hours
Main switchboard (general enquiries)	0845 1 200 100*	8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat
For overseas customers	(+44) 1274 353228	8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat
Internet Support Helpline	0845 1 200 805*	8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat
Insurance Policy Helpline - existing members	0845 1 200 200*	8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat
Share Plan Account Helpline - existing members	0845 1 200 300*	8.30am - 5.00pm, Mon-Fri 9.00am - 1.00pm, Sat
Lost or stolen LINK cards Helpline	0845 9 10 11 12*	24 hours a day, 7 days a week
Home Assistance - 24 hour Emergency Claims Helpline	0800 7 832 720**	8.30am - 5.00pm, Mon-Fri 9.00am - 1.00pm, Sat
All Offshore account enquiries - account holders and new overseas customers - Yorkshire Guernsey Ltd	(+44) 1481 710 150	9.00am - 5.00pm, Mon-Fri
Textphone facility	18001 0845 1200 851*	8.00am - 8.00pm, Mon-Fri 9.00am - 1.00pm, Sat

* BT landline calls to 0845 numbers cost no more than 5 pence per minute. Charges from other service providers may vary and calls made from mobiles usually cost more.

** Calls from landline phones are free however mobile providers may charge.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.

Head office

Yorkshire Building Society Head Office
Yorkshire House,
Yorkshire Drive,
Bradford,
West Yorkshire,
BD5 8LJ.

Map and directions to Head Office.

Online Servicing

More information »

Get in touch

Related links

Yorkshire Building Society is one of the largest building societies in the UK. We offer a range of financial products and services including: savings & investment accounts, insurance products, credit cards, loans, mortgages and more.

Get in touch with us:

Ring 0845 1 200 100
(Lines are open: 8.00am - 8.00pm, Mon-Fri; and 9.00am - 1.00pm, Sat)
Find a local branch:
http://www.ybs.co.uk/your_society/contact_us/branch_finder.jsp
Manage your accounts online:
http://www.ybs.co.uk/your_society/help/online.jsp

Yorkshire Building Society is authorised and regulated by the Financial Services Authority (FSA).

Yorkshire Building Society is authorised and regulated by the Financial Services Authority. Yorkshire Building Society are entered in the FSA register and our FSA registration number is 106085.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Head Office: Yorkshire Building Society, Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ. Tel: 0845 1 200 100.*

* BT landline calls to 0845 numbers cost no more than 5 pence per minute. Charges from other service providers may vary and calls made from mobiles usually cost more.