AGM 2025
You can make a difference.
Please vote at the Annual General Meeting (AGM).
Your AGM
You'll find everything you need in the AGM documents section, including the Notice of Meeting - which provides details on what you can vote on.
Online voting closes at 5pm on Friday 25 April 2025.
Vote online and we’ll donate 35p to FareShare our charity partner, up to a maximum of £25,000.
What's on this page?
Tuesday 29 April 2025
To join the meeting, ask question and vote online live at 2.30pm on Tuesday 29 April 2025 use the button from 2pm on the day.
AGM documents
Meet your Board
Who are you voting for?
Your Board is made up of a number of directors that are there to represent you, our members.
Peter Bole
Independent Non-Executive Director
Joined the Board in September 2024
I am delighted to have joined the Board and to represent members on the Board and the Audit Committee. I am the Chief Financial Officer of an insurance company and have spent the last 25 years working for large retail banks and insurance companies. I previously worked in accountancy.
My executive roles have generally involved leading the finance function. I have often worked within organisations going through transformational change in response to evolving customer requirements and the changing market environment.
I joined the Society because I am a firm believer in the role of mutual organisations.
I admire Yorkshire Building Society, with its clear purpose and focus on members. I’m committed to ensuring the financial and operational strength of the Society is maintained. Also that we continue to adapt to the world around us and to deliver crucial products and services to our members.
Society Committee membership
Member of Audit Committee.
External appointments
Chief Financial Officer of esure Group.
Janet Pope
Independent Non-Executive Director
Joined the Board in October 2024
My 40 years’ experience in financial services has ranged across the public sector, commercial banking and the charity sector, with roles as varied as Retail Banking Director in Africa for Standard Chartered, Strategy Director at Visa and Savings Director at Lloyds Banking Group.
I have spent the past twelve years on the Group Executive Committee at Lloyds Banking Group, where I was Chief of Staff and Chief Sustainability Officer including responsibility for the Group’s responsible business and inclusion and diversity activities.
I have been Chair at CAF Bank for seven years supporting charities to deliver support to those who need it most. I will use my experience to support the Society as it grows, especially as it continues to help people find a place to call home and to deliver value to savers.
I admire the role played by building societies, driven by a determination to help their members build a secure financial future.As Chair of the new Environmental and Social Purpose Committee, I will help the Society to play its part in supporting the transition to net zero and support its work to help create a sustainable future for its members, its customers and in the communities it serves.
Society Committee membership
Chair of Environmental and Social Purpose Committee. Member of Remuneration Committee.
External appointments
Chair of Charities Aid Foundation (CAF) Bank and Chair of Nominations and Remuneration Committee. Trustee of StepChange Debt Charity and The Camden School for Girls.
Tom Ranger
Chief Financial Officer
Joined the Board in June 2024
I was delighted and privileged to join Yorkshire Building Society. My background makes me ideally placed to oversee the long-term financial stability of the Society.
I have spent over 25 years in UK retail banking. Most recently at Santander UK, where for the past seven years I was the UK Group Treasurer. My responsibilities included funding, capital and liquidity management, balance sheet management and stress testing. 2024 has been a challenging year for many, given increases in the cost of living over recent years. We continue to listen to our members and be guided by our purpose.
Our £5k deposit mortgage is a great example of how we have supported members. Helping first time buyers struggling with the deposit needed to buy their own home. Also our regular saver account, designed to kickstart the savings habit for people who have never saved before.
My focus is on ensuring adequate financial resources and risk management processes are in place. Not only to give us financial stability, but to allow the Society to continue to invest on behalf of its members.
Group subsidiary directorships
Chair of Accord Mortgages Limited.
Susan Allen
Chief Executive
Joined the Board in 2023
It is a privilege to serve as your Chief Executive. I have 30 years’ experience in financial services. This covers retail, corporate and investment banking, operations, customer service and business leadership roles.
Most recently my focus was retail banking with roles such as CEO, Retail & Business Banking at Santander UK and Head of Customer Transformation leading Barclays’ branch and contact centre teams. I have always enjoyed leading teams with a strong customer focus. I see this brought to life every day across our brilliant branch and contact centre teams, and by all our colleagues who support these teams.
I am really proud of the improvements in service we made in 2024, including enhancements to digital services, and our investment in innovative new products which make a meaningful difference for our members.
In 2025, we will all be focused on continuing to provide Real Help with Real Life, including through our fantastic partnerships with FareShare and Citizens Advice. I will listen to our members, and act on their feedback. I want to make sure we continue to support families across the UK, standing out as a modern mutual.
External appointments
Director of TheCity UK. Member of the Board of Trustees for the Alzheimer’s Society. Member of the Building Societies Association Council.
Guy Bainbridge
Vice Chair and Independent Non-Executive Director
Joined the Board in 2019
I am focused on the Society’s purpose, and ensuring it remains financially and operationally sound for the years to come.
I was very happy to take on the role of Vice Chair from 1 January 2025 which will include supporting the Board Chair in engaging with external stakeholders. I am privileged to bring over 40 years of experience in retail banking, on your behalf, to the Board and its Committees.
I am the Whistleblowing Champion for the Society, the key contact for anyone who may wish to report concerns about misconduct, fraud or unethical practices. I make sure that anyone, including our colleagues, can be confident that any concerns raised will be taken seriously and treated as confidential.
I am the Whistleblowing Champion for the Society, the key contact for anyone who may wish to report concerns about misconduct, fraud or unethical practices. I make sure that anyone, including our colleagues, can be confident that any concerns raised will be taken seriously and treated as confidential.
Society Committee membership
Chair of Audit Committee. Member of Board Risk Committee. Member of Board Governance and Nominations Committee.
External appointments
Non-Executive Director and Chair of the Audit Committee at ICE Clear Europe Ltd and a Non-Executive Director, Chair of the Audit Committee and a member of the Corporate Governance & Nominating Committee at Manulife Financial Corporation.
Angela Darlington
Independent Non-Executive Director
Joined the Board in 2022
As Chair of the Board Risk Committee, I focus on making sure that the Society has processes in place to identify, assess and manage the key risks to the Society, our members and our strategic objectives.
I have a wide range of financial services experience. Most of my career has been spent understanding, quantifying, and managing risk in insurance companies.
In 2024, the Society has remained resilient and continued to deliver its important purpose. Despite the continued external challenges.
I have been the Non-Executive Director for Workforce Engagement since January 2024. My role is to make sure our colleagues’ views are heard as part of discussions and decisions at Board level. It is really important to me to be involved with a strong, diverse and successful building society, that’s owned by its members. Also that it remains committed to its mutual business model and priorities of helping people find a place to call home and supporting greater financial wellbeing.
Society Committee membership
Chair of Board Risk Committee. Member of Audit Committee. Member of Board Governance and Nominations Committee.
External appointments
Independent Non-Executive Director of Rothesay Life (including member of the Risk Committee, Audit Committee, Governance & Nominations Committee and Customer and Conduct Committee), Member of Council for the London School of Hygiene and Tropical Medicine (including Chair of the Finance & Development Committee).
Debra Davies
Independent Non-Executive Director
Joined the Board in 2023
I’m delighted to have completed my first full year. I have been welcomed into the team by dedicated and talented colleagues and seen firsthand the desire to do the right thing for our members.
To understand your needs and concerns I’ve been out in our branches and listening to calls - hearing directly about what we do well and where we could improve.
I spent more than 30 years working in financial services in many countries, leading businesses, creating new products, serving customers and driving change. My experience shows me if we put our members needs at the front of our minds, we will do the right thing.
I will work closely with the management team to put your needs first, really bring to life what it means to be a member and help you navigate a sometimes difficult world.
As Chair of the Remuneration Committee I will ensure that we pay our colleagues fairly, reward excellent performance and member focus and retain and attract the talent we need to build the Society for the future.
Society Committee membership
Chair of Remuneration Committee. Member of Board Risk Committee. Member of Environmental and Social Purpose Committee.
External appointments
Non-Executive Director and Senior Independent Director at AXA UK plc, Chair of the Remuneration Committee and member of the Audit and Risk Committees. Non-Executive Director of Intrum AB and Chair of the Transformation Committee.
Annemarie Durbin
Chair of the Board
Joined the Board in 2023
2024 was my first year as your Board Chair. During the year, I have used my 18 years of corporate governance experience to evolve how the Board operates so we continue to serve our members’ interests to deliver Real Help with Real Life.
Together with my 35 years of international business and banking experience (in retail, commercial, corporate and institutional banking), the Board and I are focused on the key strategic topics that will make the biggest difference to the Society’s success.
As a former CEO and a qualified executive coach, I have supported Susan, your Chief Executive, as she builds her executive leadership team.
During the year, it has been my privilege to spend time with our members, colleagues and charity partners in our branches, contact centres and online.
I have a real affinity with our brand and values, underpinned by true Yorkshire grit and determination. This is something that is aligned to my own personal values.
If re-elected by members at the AGM I will continue to dedicate my experience, energy, focus and determination to the Society’s ongoing success.
Society Committee membership
Chair of Board Governance and Nominations Committee.
External appointments
Non-Executive Director, Chair of Remuneration Committee and member of Nomination Committee at Persimmon Plc. Non-Executive Director, Chair of Remuneration Committee and member of Management Engagement, Audit and Risk and Nominations Committees at Petershill Partners LLC.
Dina Matta
Independent Non-Executive Director
Joined the Board in 2021
I am proud to be on the Board of Yorkshire Building Society. My experience in transforming financial services institutions, helps me ensure the Society continues to serve its members well today and in the future.
My career spans over 30 years, with experience in transformation, operations and technological innovation. I’ve worked in Europe and the US with HSBC/Midland Bank, UBS, British Telecom, ING Bank and more recently, the European Bank for Reconstruction & Development. As your representative I will make sure the priorities we choose, and the investments we make are taken with your interests at the heart of our decision making.
We are investing in developing new propositions and digital capabilities alongside our branch network. We aim to deliver a brilliant customer experience and great outcomes for all our members. This is made possible by the dedication of our colleagues and their focus on delivering value to our members and communities. I am delighted to support them and be part of this wonderful Society.
Society Committee membership
Member of Remuneration Committee.
External appointments
Vice President and Chief Transformation Officer for the European Bank for Reconstruction and Development.
Mark Parsons
Senior Independent Non-Executive Director
Joined the Board in 2020
I have worked in large financial services companies for 35 years. My executive responsibilities in that time have included finance, mortgages and savings, branches and telephone centres, human resources, IT investment and risk management.
I’m proud that I began my executive career at a building society and concluded it at a building society, as Chief Executive of Coventry Building Society. A building society is privileged to be owned by its members. As your Board we have a duty to ensure the Society is run in your best interests. I’m pleased that through our strategy and our day-to-day actions we are focused on this. Good examples in 2024 included sustaining competitive savings rates and member loyalty products, ensuring we have a broad branch network and improving our app and online services.
As the Board’s Member and Consumer Duty Champion I remain determined that we will continue this member focus. I was also very glad to take on the role of Senior Independent Director from 1 January 2025 which will include assisting the Board Chair by being a point of contact for our directors.
Society Committee membership
Member of Audit Committee. Member of Board Risk Committee. Member of Board Governance and Nominations Committee. Member of Environmental and Social Purpose Committee.
External appointments
Non-Executive Director of Fairstone Capital Group Ltd
Contact us
For any queries please contact:
In writing to:
Member Office,
Yorkshire Building Society,
Yorkshire House,
Yorkshire Drive,
Bradford BD5 8LJ
On the day
Date: Tuesday 29 April 2025
| Location | The Queens Hotel, City Square, Leeds, LS1 1PJ |
| Registration desk opens | 2.00pm |
| Time of meeting | 2.30pm |
| By rail | The Queens Hotel is just a 2 minute walk from Leeds Station. For train times visit: nationrail.co.uk or wymetro.com |
| By bus | A bus goes from Leeds Bus Station to New Station Street. Alternatively it is approximately a 15 minute walk from the bus station. For bus times visit: wymetro.com |
| By car | To find the hotel using a sat nav please use the postcode LS1 1PJ. There is an NCP car park at Leeds Station (charges will apply). |
How can I join in or watch the AGM online?
Join our AGM live online at 2.30pm on Tuesday 29 April 2025. Any votes cast during the meeting will be used as your final vote, even if you have already voted by post or used the online voting site.
If you receive your AGM information by post:
Click the vote button above and log in using the voting codes on your letter and the meeting code 30350.
If you receive your AGM information online:
We’ll send you a personal link by email to go direct to the meeting on the day.
Can I come along to the meeting?
We’d love to see you at the meeting. You’ll find all the details you need on this page, including directions and timings for the day.
How will I know if there are any last minute changes to the AGM?
We don’t expect anything to stop the meeting going ahead but if we do need to make any changes we’ll communicate these:
On this webpage.
In our branches and agencies.
On our Facebook and X pages.
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