Your Annual Mortgage Statement | Mortgages | YBS
We send your annual mortgage statement to you each year.
Your 2024 statement covers the period from 1 January 2024 to 31 December 2024.
Frequently Asked Questions
Why has my overall mortgage balance gone up?
There are a few reasons why your mortgage balance could have gone up.
These include:
If you missed payments, made smaller monthly payments or took a payment holiday - the balance of your mortgage will still accrue interest.
If you chose to add fees to your mortgage - instead of paying them upfront.
Why has my monthly payment amount gone up?
There are a few reasons why your monthly mortgage payment could have gone up.
These include:
If you have missed payments during the last year.
When you miss one or more of your monthly payments, you might be charged additional interest.
If you are on Offset Option 1 - and there was a reduction in your offset savings balance since the last time your monthly payment was calculated.
If fees have been added to your mortgage account - and you have not paid them.
If there has been an increase in your Mortgage Payment Protection Insurance premiums.
If your regular monthly payment date is after the end date of your mortgage.
When this happens, we aren’t able to take the last payment, so we might need to spread the cost of that payment across other monthly payments.
We recalculate your monthly mortgage payment at the end of the year. But you can contact us at any time to ask us to recalculate it.
Can I change the day of the month that I pay my mortgage?
What should I do if I can’t afford to make my monthly payment?
What should I do if my interest only mortgage is ending, but I can't pay the outstanding balance?
What options do I have for repaying my interest only mortgage?
Find out more about the ways you can repay your interest only mortgage
What are my options if I have a standard variable rate (SVR) mortgage?
Find out more about your options
When do I need to pay early repayment charges?
Find out more about early repayment charges
How do I get an interest tax certificate?
You can ask us to send you a copy. We charge £11 to send you an interest tax certificate, apart from ones relating to buy-to-let mortgages which are free.
To ask for one, call us: 0345 1200 200.
How can I check my latest mortgage statements and transactions?
You can see your latest mortgage transactions online, if you’re registered for this service. Log in to our website, select ‘Your mortgage’ and select 'Transactions'.
You can download/print your transactions from the website, or we can send you a printout for a £9 charge.
You can also request a copy of your annual statement. We charge £11 for this.
To ask for a statement or printout, call us: 0345 1200 200.
How is cashback paid?
If you have a mortgage that offers cashback, the reward will be paid to your solicitor to pass on to you when you complete your mortgage. You can find full details about the terms and conditions of this deal on our loyalty page.
How can I keep track of my mortgage?
The easiest way to keep up-to-date with your mortgage is via our online service. You can go online to view all parts of your mortgage, your outstanding balance and the payments you’ve made. You can also make overpayments and update your personal details anytime you want. If you’re not registered for online banking, you can get set up in a few minutes.
Register here